How to make your order
Standard Operation Procedure
Get a quotation from our sales representative. Send in your email enquiry to email@example.com or WhatsApp to 91195104 with the information below.
- Select your ready stock t-shirt or corporate gifts from our catalogue
- Advise the quantity you want to do printing
- Do attach your artwork, printing method and locations
- Advise the dateline when you need the t-shirt or corporate gifts
Our sales expertise will advise you on the most suitable printing method, providing you the best package for printing services. Appreciate your patience in waiting to receive your quotation within a day or less.
If you have any budget concern, please do share with us. We ensure that you will get a happy offer with Luminous Printing.
Confirmation of Order
Do inform us if you would like to confirm your order via email or WhatsApp, our sales representative will send you the official invoice/order form with the bank details. 50% deposit payment is required upon confirmation and 100% full payment only for rush order.
Approval of design proposal
Once we have received the deposit payment, our designer will send you a design proposal and seek for customer approval. We will only proceed your order mass production once we got approval from customer.
After the design proposal is approved, we are not allowed to do any amendment. But there is still a chance if you able to contact us immediately, and we will check the availability for you.
Ready stock: 4-6 working days upon confirmation of design proposal and subject to stock availability.
Customization: 1 week sample stage + 2 weeks mass production
Rush Order: 1-2 working days
You could select your method of delivery. Free delivery is only applicable for order more than 100pc or the total amount of your order exceed $ 1000.00. Otherwise, you could request our help in arranging the delivery
Self-Collection at our production is 100% free of charge. Operating hour is on weekday 9am-6pm. If you wish you collect your completed orders on a weekend, please check with our sales representative for the arrangement.
Any shortage or damage on the T-shirt, the customer must notify us within 48hours.
*For more details, you may refer our Delivery Information.
Bank transfer or cross cheque assign to Luminous Printing OCBC Current Account
Account Number: 695-883-454-001
If you pay via cash, you could only do on the spot at our office.
**If you require a payment term, do check with our management for approval.